1. Shipping

Delivery Times:

Standard Delivery: 2–4 Business Days ($4.99)
Unlock FREE SHIPPING on all orders over $75

Express Delivery (Premium): 1–3 Business Days ($10.99)

Order Processing: All orders are prepared within 2–3 business days

Tracking: Once your package has shipped, you will receive a tracking number via email.

2. Right of Withdrawal (Returns)

In accordance with current regulations, you have the right to return your purchase within 14 calendar days of receiving the product without needing to provide a reason.

Conditions: The product must be in its original packaging, unused, with all tags attached, and in the same condition in which it was received.

Exceptions: Returns are not accepted for personalized products or sealed products that have been unsealed after delivery.

3. Return Process

Contact us at customer@nronon.com indicating your order number.

We will send you shipping instructions.

Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the product is defective or there has been an error on our part.

4. Defective or Incorrect Products

If you receive a damaged product or one that does not match your order, you have 48 hours from receipt to notify us. In this case, we will cover all collection and replacement costs at no additional expense to you.

5. Refunds

Once the return has been received and inspected at our warehouse, we will notify you of the approval or rejection of the refund.

If approved, the refund will be automatically processed to your original payment method within [5 to 10 business days], depending on your bank.